Terms for authors

These terms apply when you buy a publishing package or service from SoulScriptz. Please read them before you agree to anything. If something isn’t clear, ask us first: info@soulscripts.co.uk.

1. Who we are

SoulScriptz is the trading name of SOULSCRIPTZ.CO.UK LTD, a company registered in England and Wales, company number 17282717. Registered office: Swan Building, 20 Swan Street, Manchester, England, M4 5JW. Email: info@soulscripts.co.uk. Phone: 07341 162 867.

2. How an agreement is made

1. You send us your manuscript or enquiry. That doesn’t commit you to anything.
2. We review it and send you a written quote: the package, exactly what is included, the total price and the estimated timeframe.
3. The agreement starts when you accept that quote in writing and make the first payment it asks for.

The price on your quote is the price you pay. Nothing is charged that is not in your agreement.

New author offer

If you are publishing your first book with SoulScriptz, you get 50% off the price of the package for that first publication. The discount is shown on your written quote. It applies once per author, to your first publication only.

3. Paying

Your written quote sets out how much you pay and when, and how you can pay. We never ask for money that isn’t on your quote.

4. Your right to cancel

If you are buying as an individual (not as a business), you have 14 days from the day you accept our quote to cancel, for any reason.

• If no work has started, we refund everything you have paid within 14 days of you telling us.
• If you asked us to start within those 14 days and then cancel, we refund what you paid minus a fair amount for the work already done up to that point.
• If the service is fully completed within the 14 days at your request, the right to cancel ends once it is complete.

To cancel, email info@soulscripts.co.uk with your name and the words “I wish to cancel my agreement”. You don’t have to give a reason.

After the 14 days, you can still end the agreement at any time by telling us in writing. You pay for the work done up to that point, and we refund anything you have paid for work not yet done.

5. Your manuscript and your rights

• Your manuscript remains your work. We use it only to provide the services you have bought.
• Where applicable, your book is set up with an ISBN assigned to you, subject to the terms of the platforms and services used.
• We never share or publish your manuscript without your written agreement.
• Who owns the cover design and the finished files for your book is set out in your written quote before any work begins.

6. What we ask of you

• You confirm you own the rights to your manuscript, or have permission for anything you have included from others (quotes, photos, lyrics).
• Your book must not be defamatory, unlawful or infringe anyone else’s rights. We may decline or stop work on content we believe breaks the law.
• You give us the information and feedback we need, in reasonable time. Delays on your side may move the timeframe.

7. Revisions, timeframes and approval

• Each package includes a set number of revision rounds, shown on the package. If you would like more, we quote for them first; nothing extra is charged without your agreement.
• Timeframes are estimates. We tell you if anything changes.
• Nothing is published until you have approved it.

8. Selling your book

Distribution happens through third-party platforms such as Amazon KDP and IngramSpark, which have their own terms, fees and availability. We help you set them up properly, but we cannot guarantee sales, rankings or availability in any particular shop.

How royalties are paid, and to whom, is set out in your written agreement before any work begins. See how you earn from your book.

9. SoulScriptz Characters orders

When you order a personalised character, we confirm the details with you by email and send a secure payment link. Work starts once you have paid. Two rounds of changes are included; we'll tell you the price of any further changes before making them.

Each character is made to your description, so under UK consumer law the usual 14-day right to cancel does not apply once drawing has started. If you cancel before drawing starts, we refund you in full. If we can't create the character you asked for, we refund you in full.

The finished character is for your family's personal use: you may print and share it as much as you like. SoulScriptz owns the copyright in the character design and its artwork, and will never use your child's character in a book, product or advert without your written permission.

10. If something goes wrong

We provide our services with reasonable care and skill, as the law requires. If you are unhappy, tell us at info@soulscripts.co.uk. We will reply as quickly as we can and work with you to put things right. Your legal rights as a consumer are not affected by these terms.

Nothing in these terms limits our liability where the law doesn’t allow it, including for death or personal injury caused by our negligence, or for fraud.

11. Changes and the law that applies

If we change these terms, the version you agreed to still applies to your agreement. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings there.

Version 0.1 · Draft: legal review required.